Each constituent type is valuable to a nonprofit organization in unique ways (e.g., dollars and volunteer hours).ĬRM software consolidates constituent information along with their donor or participation history into a valuable resource that nonprofit organizations can leverage to strengthen their relationships.ĬRM software is more than just a sophisticated contact management system. A constituent in the realm of nonprofits refers to a supporter-someone who’s supported the organization in the past whether as a donor, volunteer, alumni, corporate supporter, member, beneficiary, staff etc. Common Features of Nonprofit CRM SoftwareĬonstituent relationship management (CRM) is a fundamental part of a nonprofit organization’s success.
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